Shipping policy

Last Updated: June 2026

At Pusht Organic, we are committed to delivering fresh, high-quality organic products to our customers across India. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of orders placed on our website.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

Once your order has been processed and dispatched, you will receive shipment confirmation and tracking details, where available.

2. Shipping Coverage

Pusht Organic currently ships products across most serviceable locations within India.

Delivery availability may vary depending on courier service coverage and regional accessibility.

3. Delivery Timeline

Estimated delivery timelines are as follows:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, transportation delays, natural disasters, strikes, public holidays, or courier-related issues.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, Pusht Organic may offer free shipping promotions on eligible orders.

5. Delivery Attempts

Our courier partners may make multiple delivery attempts to deliver your order.

If delivery cannot be completed due to:

  • Incorrect address provided by the customer,
  • Customer unavailability,
  • Refusal to accept delivery,
  • Incomplete contact information,

the order may be returned, cancelled, or disposed of by the courier partner as per their policy.

6. Damaged Shipments

If you receive a package that appears damaged, tampered with, or opened, please:

  • Take photographs of the package before opening it.
  • Inspect the contents immediately upon delivery.
  • Report the issue to us within 24 hours of receiving the shipment.

Claims reported after 24 hours of delivery may not be eligible for replacement or refund consideration.

7. Order Tracking

Once your order is dispatched, tracking information will be shared through email, SMS, WhatsApp, or other available communication channels, where applicable.

8. Delays Beyond Our Control

While we strive to deliver all orders within the estimated time frame, Pusht Organic shall not be held responsible for delays caused by:

  • Natural disasters or adverse weather conditions.
  • Transportation disruptions.
  • Government restrictions or regulatory actions.
  • Courier partner operational delays.
  • Events beyond our reasonable control.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Pusht Organic shall not be responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

10. Contact Information

Pusht Organic
Brahhm Arpan Organic Pvt. Ltd.
M-13, IIIrd Floor, South Ex. Part-II,
New Delhi – 110049

Mobile: +91 9953035352

Website: www.pusht.in

Pusht Organic reserves the right to modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page and will become effective immediately upon publication.